EVOC SERVICE// SAFE AND REPLACEABLE: FREE CRASH REPLACEMENT
We all know that you have to replace bike or ski helmets once they've gone through a fall affecting the head because protection capability could be significantly reduced in the next fall. This is no different for a back protector. Our LITESHIELD and AIRSHIELD PROTECTOR technology complies with the standard for personal protection equipment (CE 1621-2). All protectors in this category should be replaced after a serious fall. As we feel very strongly about the safety of our customers, we offer this service FREE OF CHARGE as part of our CRASH REPLACEMENT.
It could not be any simpler: Customers with a broken or permanently deformed EVOC LITESHIELD (AIR) or AIRSHIELD BACK PROTECTOR register on our EVOC website. The request is directed to our Customer Service, who will then contact the customer. The customer sends the protector to EVOC. EVOC checks the protector and sends the customer a new EVOC LITESHIELD (AIR) or AIRSHIELD BACK PROTECTOR in the appropriate size, where necessary. And all at no extra charge! For customers outside of the EU, our EVOC distributor will handle the processing. Ride on!